daves Food Stores

daves Food Stores established in 2013, daves Food Stores is one of the largest grocery store chains in Malta boasting almost 20 locations, committed to providing an exceptional shopping experience. With 24-hour in-store services and online delivery, the store offers high-quality products, household goods, and friendly service focusing on customer satisfaction, supplier engagement, and innovation.

Project details

Category

Quick-commerce

Category

Quick-commerce

Category

Quick-commerce

Client

daves Food Stores

Client

daves Food Stores

Client

daves Food Stores

Production

2024

Production

2024

Production

2024

We have delivered a fully integrated solution in less than 3 months. A fully branded app that integrated with daves Food Stores systems, enabling existing and prospective clients to enjoy an in-store shopping experience directly from their smartphones. The app offers unique features such as 24/7 precise delivery scheduling, eliminating inconvenient 4-hour windows or second day delivery, direct product replacements via the ecommerce app, and express service with no minimum order.

The customer wanted to revolutionize the digital commerce industry in Malta and needed an app to perform all the typical online grocery activities such as ordering, scheduling, and editing orders before processing. The store staff app had to facilitate order picking, live replacement, print receipts from the POS system, and manage the handover for pickup or delivery.

Our development process seamlessly integrated key services, yielding remarkable results. By linking the app with the ERP and POS, daves has real-time inventory updates and automated receipt printing. Stripe integration ensures precise billing, accommodating adjustments seamlessly.

The Loyalty Account system integration empowers customers to earn and redeem points effortlessly. Wolt’s integration has optimised delivery logistics, ensuring timely service. These enhancements significantly boost operational efficiency, streamline processes, and amplify customer satisfaction, setting a new standard for service excellence in the industry.

#1 App on Google Play Store & Apple Store

Within the first 24 hours of the launch, daves Food Store app was the number 1 app on both app stores locally. The app design and its innovative features have been a hit with users, having 5-star ratings from over 25+ users within less than 24 hours.

Services

E-commerce, Picking App, ERP integrations, Analytics & Data Management..

Services

E-commerce, Picking App, ERP integrations, Analytics & Data Management..

Services

E-commerce, Picking App, ERP integrations, Analytics & Data Management..

Team

Jamil Kai, Elie Kairouz & Peter K.

Team

Jamil Kai, Elie Kairouz & Peter K.

Team

Jamil Kai, Elie Kairouz & Peter K.

Partners

Stripe, Wolt, Microsoft & Loyale

Partners

Stripe, Wolt, Microsoft & Loyale

Partners

Stripe, Wolt, Microsoft & Loyale

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